Privacy Policy

Last updated: March 2026 | Woodgrain Inc., Fruitland, Idaho

Woodgrain Inc. ("Woodgrain," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit an inquiry.

1. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number, company name, and mailing address when you submit an inquiry form or request samples.
• Project information: Product interests, project descriptions, quantities, and timelines provided in your inquiry.
• Usage data: Browser type, IP address, pages visited, and referral source collected automatically through analytics tools.
• Cookies: Session and preference cookies to improve your browsing experience. You may disable cookies in your browser settings.

2. How We Use Your Information

We use collected information to:

• Respond to product inquiries, quote requests, and sample requests
• Send you relevant product updates and promotions (with your consent)
• Improve our website content and user experience
• Comply with legal obligations and enforce our Terms of Service

3. Information Sharing

Woodgrain does not sell, trade, or rent your personal information to third parties. We may share information with:

• Authorized regional dealers when routing your inquiry for local fulfillment
• Service providers (such as email platforms and analytics tools) that assist us in operating our website — under strict confidentiality agreements
• Law enforcement or legal authorities when required by law

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. Inquiry records are typically retained for 3 years. You may request deletion of your data at any time.

5. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us at the information below. We will respond within 30 days.

6. Data Security

We implement industry-standard security measures — including SSL encryption, access controls, and regular security audits — to protect your information. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised date. We encourage you to review this policy regularly.

9. Contact Us

For privacy-related questions or to exercise your rights, please contact:
Privacy Officer, Woodgrain Inc.
123 Mill Road, Fruitland, Idaho 83619, USA
Email: [email protected]